Privacy
We respect your privacy. All orders from Alchemy Video Productions are shipped in plain packaging. Furthermore, we do not give, rent, or sell customer information to other companies, or share any of your private information with anyone outside our company.
Payment
We offer several options for payment: Checks drawn on USA banks only, money orders.
IMPORTANT: Money orders from outside of the USA must be "International Money Orders payable in US dollars, or Visa/MasterCard/Discover/American Express.
Sorry, international COD is not available.
Notes on Customs
When we ship by air mail, customs duties may or may not be imposed by import authorities in your country. These fees are your responsibility, and are not included in our shipping charges. Most countries do not collect them consistently on small parcels, but all seem to demand them from time to time, and rates vary by country, item, and the mood of the customs officials. Packages are occasionally opened for inspection. Unfortunately we have no control over this. All orders are shipped in plain packaging. We must include a description of the contents on all international orders. Our descriptions are truthful but innocuous.
Shipping Methods
All international orders are shipped via airmail through the US postal service. The rates are $13 for the first item and $3 for each additonal item. Shipping via another method can be arranged at an additional cost depending on the weight, size and value of the package.
We are sorry, we can not accept international COD orders.
International Returns
In case of returns, we do not pay for return shipping.
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